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Our office and warehouse are closed Friday, April 19 through Monday, April 29.
Orders placed online from April 19 to April 29 will ship out on April 30.

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Free shipping via US Postal Service on all U.S. orders over $50
Ordering from Canada? We do ship to Canada, but you may be able to save on shipping costs and duties/taxes by buying many ElderSong products through CDS Boutique, our Canadian distributor.

Store Policies

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Store Policies

COLLECTION OF INFORMATION POLICY

ElderSong asks that you provide us with personal and billing information when you place an order and create a user account, request a catalog, or subscribe to our newsletter.

Please ensure you provide us with the correct delivery address with your order for shipment by the US Postal Service.

The information we gather may include some or all of the following: your name, e-mail address, shipping and billing addresses, phone number, and password. This personal information is stored on a secure server for future visits. Payment information, including credit card data, is collected when you make an online purchase. Credit card data is stored temporarily and is then removed after your order is processed.



SECURITY POLICY

We at ElderSong by Emerald Workshop LLC take security seriously. We use the latest secure certificate to encrypt all orders placed on our web site. This will help protect your personal and billing information from intruders as the data is transmitted from your computer to our web site.


PRIVACY POLICY

ElderSong by Emerald Workshop LLC does not disclose, distribute, sell, rent, lease, or in any way share information about its customers, or persons inquiring about our products. Access to this information is limited to those employees who have a legitimate business need for such information in order to service your account and process your order. We may use your mailing or email address to send you information on other ElderSong or Emerald Workshop LLC products that we feel may be of interest to you. Please notify us if you do not wish to receive such information by U.S. mail or by email.



COPYRIGHT PERMISSION

Purchase of these products does not grant permission to make copies. Photocopying of our books is illegal. Please support American small businesses by purchasing the number of books you need for your group. For written permission to reproduce specific portions of a resource published by ElderSong, contact customer service at info@eldersong.com .



QUESTIONS? Contact us at info@eldersong.com or call (860) 468-5996